How Can I Get a HUSE Dealership?
To become a HUSE dealer, you can visit the HUSE official website and fill out the dealership application form. You may need to provide details about your business. The HUSE team will review your application and get in touch with you for further steps.
Can I make a bulk Purchase?
Yes, we allow bulk purchases. Please reach out to our sales team.
Do you have subsidy for your products?
HUSE does not provide subsidies for its products. For information on any available promotions or discounts, please visit the HUSE website.
Is white labelling allowed?
No, HUSE does not permit white labeling of its products.
Can we use Huse products for commercial purposes?
Yes, HUSE products can be used for commercial purposes with the necessary permissions and agreements. Please contact HUSE for specific terms and conditions.
How do I register with HUSE?
You can register with HUSE by creating an account on our official website.
Is it safe for Indian roads?
HUSE vehicles are designed with safety in mind and are suitable for use on plain and non bumpy Indian roads. However, users should adhere to local traffic laws, wear safety gear, and operate the vehicles with caution.
Is there any age restriction?
Age restrictions vary depending on the specific HUSE product. HUSE offers products suitable for different age groups, starting from 6 years old. Always check the product guidelines to ensure it’s appropriate for the intended user.
Are your products water resistant
HUSE products are designed to be water-resistant, meaning they can handle light rain and splashes. However, they should not be submerged in water or used in heavy rain or floods.
Do you have portable batteries?
Yes, and these batteries can be easily swapped or recharged, providing added convenience for users.
What accessories are required with Huse vehicles ?
Essential accessories for HUSE vehicles include helmets, protective gear, and chargers.
Are your products certified?
Yes, HUSE products are certified according to local standards. The certifications ensure safety, quality, and compliance with regulations.
Can we directly install our software with your vehicle?
Installing third-party software on HUSE vehicles is not recommended as it may void the warranty and affect the vehicle’s performance. For any software customization, it’s advised to consult with HUSE support.
What are the Warranty Terms?
HUSE offers a standard warranty on its products, which typically covers manufacturing defects and workmanship. The exact duration and terms of the warranty vary per product. To know more about the warranty refer to the product manual.
How Can I Get After-Sales Service?
Reach out to HUSE customer support team for assistance with repairs and maintenance.
Where can I find replacement parts?
Replacement parts for HUSE products can be purchased from authorized dealers. It’s important to use only genuine parts to ensure compatibility and maintain warranty coverage.
Does Huse have trade ins / exchange offers ?
No, we do not offer trade-in or exchange programs.
Where can I charge my Huse vehicle ?
HUSE vehicles can be charged at home using the standard charger provided. Public charging stations may also be available, depending on your location.
What should I do if my HUSE vehicle has been unused for a long period?
If your HUSE vehicle has been unused for a long time, check the battery level, tire pressure, and all electrical components before using it again. It’s also advisable to take it to a service center for a thorough inspection.
How long does it take to charge ?
Charging time varies by product. Generally, HUSE vehicles take between 4 hours approx to fully charge. Refer to the specific product manual for exact charging times.
What is the typical battery life?
The battery contains high-quality lithium-ion cells that can easily give you 3000 Charging cycles which is roughly 7-8 years of Life if used well.
How do I place an order?
You can place an order through our official website, authorized dealers,Amazon, Flipkart . For online orders, simply select the desired product, add it to your cart, and follow the checkout process.
What are the delivery timelines?
Delivery timelines vary as per the availability of the desired product. We ideally deliver the in-stock product within 7-8 business day. If the product is Out of Stock it may take 55-60 days.
Is There an EMI Option for Payment?
Yes, HUSE offers an EMI option for payment. Please check with your bank or financial institution for specific EMI plans and terms available for HUSE products.
How to get tax invoice?
If you need a duplicate copy or have not received one, you can request it from the HUSE customer service team.
Can I track my E-Vehicle?
HUSE vehicles are not equipped with GPS tracking features. To ensure the security of your vehicle, it’s important to take precautions.
Do you provide rentals?
We do offer rental services for some of our products. The availability of rentals may vary by location.
Do you offer a trial or demo ?
We offer trials or demos at certain locations. Contact your nearest HUSE dealer or call us to know more.
How do I login to my Huse account?
To log in to your HUSE account, go to the HUSE website and click on the ‘Login’ button. Enter your registered email and password to access your account.
How do I connect my Segway with the app?
To connect your vehicle with the Segway app, download it from the App Store or Google Play, create an account, and follow the instructions to pair the vehicle with your smartphone via Bluetooth.
How can I customize my Huse product ?
Customization options may be available for certain HUSE products. You can inquire with the dealer or the official website to see what customization options are offered.
How can I invite HUSE to participate in an event?
To invite HUSE to participate in an event, you can reach out to our Customer service team.
Do I need insurance for my HUSE vehicle?
It’s recommended to check local laws and consider insurance for protection against theft or damage.However it is not a complusion.
How Do I Clean My HUSE Product?
Turn off the product, wipe with a soft, damp cloth, and dry thoroughly. Avoid water exposure, harsh chemicals, using alcohol or pressure washing.
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